1. ACCÈS AU PARC DES EXPOSITIONS

Quand pourrais-je commander mes prestations techniques (mobilier, électricité, ...) ? Fermer

Les commandes techniques sont disponibles sur votre espace exposant.

A quelle adresse dois-je faire livrer mon matériel ? Fermer

L’adresse à indiquer est la suivante :
SIAL 2022
Parc des Expositions Paris Nord Villepinte
ZAC Paris Nord 2
93420 Villepinte - France
En précisant :
Nom et numéro de stand de l’exposant
Nom et numéro de téléphone mobile d’un contact sur place94410 VILLEPINTE FRANCE.
ATTENTION, la livraison et la réception sont effectuées sous la responsabilité de l’exposant et en sa présence sur le stand. En aucune manière la responsabilité du parc de Paris Nord Villepinte ou de l’organisateur ne peuvent être engagées.

Comment peut-on accéder au Parc des Expositions pour livraison et au parking exposants ? Fermer

Le stationnement est gratuit pendant le montage / démontage, cependant vous devez déclarer chaque véhicule sur LOGIPASS.

Vous trouverez le lien dans votre espace exposant. https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/participation/parkings.htm
L'accès au parking exposant se fait via la A104, sortie n°1

E-Parking : mail pour impression code-barre (véhicules légers uniquement) afin d’entrer sur site.  

Vous les retrouverez dans l’espace exposant

Sur site l’exposant doit imprimer son macaron (à placer sous son pare-brise) et sa carte magnétique pour pouvoir entrer et sortir du parking selon ses souhaits

Achat sur site possible aux bornes 

Les places de parking spécifiques (poids lourds) commandées seront à retirer sur site à l’accueil exposants (montage) . L'exposant ne peut le récupérer avant ouverture, il peut accéder au parking gratuitement et doit impérativement passer par l'accueil pour obtenir la place commandée.

Tout véhicule entrant dans le parc d'exposition pendant l'ouverture du salon doit être muni d’une place de parking exposants.

Les places de parkings des stands ESSENTIEL, DESIGN, PREMIUM, OPTIMUM ET PRESTIGE sont commandées par leur prestataire : CREATIFS

Où puis-je commander ma place de parking? Fermer

Pour commander une place de parking, vous devez vous rendre dans votre espace client / exposant : https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/boutique/recherche/resultat.htm?Crit_ProductEngine2_V3EVT=x_SousFamille_Produits__x_FamSFam%3AF090 

Quels sont les tarifs visiteurs ? Fermer

Les tarifs visiteurs sont ici

https://badge.sialparis.fr/accueil.htm?utm_source=sialparis&utm_medium=organic&utm_campaign=sialparis_conv_FR_V_2022_PE 

2. HÉBERGEMENT

Pouvez-vous me recommander des hôtels ? Fermer

Pour consulter les offres d'hébergement proposées par B-Network, la centrale de réservation hôtelière officielle du salon et bénéficiez d'un tarif préférentiel pour votre réservation d'hôtel, cliquez-ici: https://www.sialparis.fr/Infos-Pratiques/Hebergement 

3. Divers

Où peut-on trouver la liste des exposants ? Fermer

La liste des exposants inscrits est à retrouver sur le site internet du salon : https://www.sialparis.fr/Exposants/Catalogue-SIAL-Paris/exhibitors 

Le réseau SIAL Network: des événements internationaux sont-ils prévus ? Fermer

Nous continuerons à faire grandir notre réseau mondial afin d’offrir des plateformes de croissance régionales avec de grands rendez-vous annuels en Chine, au Canada, en Indonésie, en Inde ou aux USA. Plus d'information sur : https://www.sial-network.com 

Je suis exposant et j’ai besoin d’un visa, comment faire ? Fermer

 La demande de visa s'effectue lors de la demande de badge ici : https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/badges-invitations.htm

L'exposant reçoit le courrier d'invitation par email. 

Attention : chaque courrier d'invitation doit impérativement être rattaché à un badge nominatif.

Je veux louer une salle Fermer

Vous avez besoin d’espace supplémentaire pour faire des réunions, organiser des conférences de presse, accueillir des clients dans un endroit privé ? Ouvert aux exposants uniquement.

Merci de contacter VIPARIS

VIPARIS

Contact : Karine BOURIOT

Tél : + 33(0)1 48 63 31 12

Mail : [email protected]

4. Exhibitor registration

Individual companies: You wish to share your stand with one or more companies Fermer

You must have subscribed to the Partner registration fee.
You can subscribe them during the initial registration and you can also take it after registration in the Shop on your exhibitor space.
To declare them, you can go to the "Partners" tab then to "Declare my partners".

Are there collective stands/pavilions? Can several people exhibit on one stand ? Fermer

Yes, to register a co-exhibitor or group exhibitor, the direct exhibitor or organiser must first order the corresponding item from the online shop. For example, for a co-exhibitor, the item "Co-exhibitor package" must be ordered.

 

This order can be placed either when registering or once the latter has been validated in the online shop in the customer/exhibitor area. Once the order has been placed, the exhibitor then enters the information associated with this registration in the "Partners" tab, then "Declare my partners".

 

Once entered, he must wait for the Organiser's validation so that his partner company can be included in the list of exhibitors on the website.

Can we choose our location ? Fermer

You can inform your sales representative of your location requirements and he or she will do his or her best to accommodate you. A plan of your location will then be submitted to you for acceptance.

What documents do I need to provide for my registration ? Fermer

A Kbis with all your details will be requested.

What is the deadline for finalising the registration ? Fermer

You have until the day before the exhibition opens on 14 October 2022 to register (subject to availability).

Who can I contact before and after I register ? Fermer

Before you register you can contact our sales team: https://www.sialparis.com/Practical-info/Sales-Team

Once you have registered for the exhibition, your privileged contacts are our account managers: [email protected].

5. My stand and equipment

What are the different stand offers ? Fermer

We offer different types of stands at SIAL Paris: the bare stand, the basic stand, the equipped stand, the customised stand, the comfort stand, the discovery stand, the catering stand, the craft stand... Contact our sales team for more information: https://www.sialparis.com/Exhibit/Why-exhibit.

I have a bare stand, who can I send my plan to ? Fermer

If you have a bare stand, you must send your plan to the following address: [email protected]

Where can I find the architectural regulations ? Fermer

You can find the architectural regulations in your Exhibitor Area, in the "Practical information" section.

I have an equipped stand, who should I send my plan to ? Fermer

If you have an equipped stand, the service provider will contact you directly.

Quelles sont les différentes offres de stand? Fermer

Nous proposons différents types de stands sur SIAL Paris : le stand nu, le stand basique, le stand équipé, le stand sur mesure, le stand confort, le stand découverte, le stand restauration, le stand artisanat... Rapprochez-vous de notre équipe commerciale pour en savoir plus : https://www.sialparis.fr/Exposer/Pourquoi-exposer

Where can I find all the regulations, terms and conditions ...? Fermer

The various regulations can be downloaded from your client/exhibitor area, "Practical information" tab, https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/infos-pratiques/reglements-cgv.htm

What colour will the carpet be Fermer

The carpet will be black (Expocolor reference: 0910 BLACK)

6. Communication / Catalogue

Comment s'inscrire au cataloge? Fermer

Vous pouvez vous inscrire au catalogue via la Marketplace CXMP depuis votre espace exposant en cliquant ici: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/communication/inscription-catalogue.html

Comment remplir la market place cxmp ? Fermer

Vous pouvez compléter le profil de vos marques et de vos produits sur la Marketplace CXMP depuis votre espace exposant en cliquant ici: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/communication/inscription-catalogue.html

Comment puis-je commander des outils de communication? Fermer

Pour commander des outils de communication, vous devez vous rendre dans votre espace exposant, onglet "Boutique". Si vous avez besoin de renseignements, vous pouvez télécharger le catalogue des outils de communication, téléchargeable dans votre espace exposant également depuis l'onglet "Communication". Vous pouvez également contacter votre référent commercial de l'équipe Sial Paris.

7. Measures

What are the accompanying measures available to me? Fermer

For all requests concerning accompanying measures for SIAL Paris 2022, we invite you to contact your dedicated sales representative.

8. The SIAL Paris 2022 event

Are there any events scheduled for 2022 ? Fermer

In keeping with our mission, it remains our firm intention to keep in touch with our market and accompany the recovery and the transformation of food industry market players. At each edition, we decipher the market and the trends emerging in the world food sector, and we have tirelessly reinvented ourselves over more than 50 years as the imperative go-to figure in the food industry.

We will consequently be offering a series of new events from October 2022 onwards dealing with major global issues, trends and innovation that are set to shape the food industry of the future.

These highlights will include major international and exclusive studies, conducted by the expert partners of SIAL: Kantar, ProtéinesXTC and NPD. Cutting edge analysis of leading trends and how they evolve over time, based on a three-pillar approach: Customer expectations, Product innovation and Out-of-home food service behaviour.

Are there any events and animations planned for 2022 ? Fermer

True to our mission, we are committed to staying in touch and supporting the recovery and transformation of the food industry. At each edition, we decipher the market and the trends of the global food sector and have been reinventing ourselves for more than 50 years as a key player in the food industry.

As a result, from October 2022 onwards, we will be offering new events focusing on the major global issues, trends and innovations that will shape the food industry of tomorrow.

These highlights will include exclusive international studies on the world's food supply, conducted by SIAL's expert partners: Kantar, ProtéinesXTC and NPD. An in-depth analysis of the major trends and how they will evolve over time, based on the triptych: Consumer expectations, Product innovation and Out-of-home catering behaviour.

What are the dates / times of the exhibition ? Fermer

Access to the exhibition is from 15 to 18 October 2022 from 10:00 to 18:30 and on 19 October 2022 from 10:00 to 17:00.

9. Exhibitor Section

I have not received my password. Fermer

Access codes to your exhibitor section will no longer be sent to you by email.

  • Login: email address given during registration/
  • Password: click on forgotten password, it is up to you to create your own password.

We do not have access to this kind of information.

How do I access my exhibitor area? Fermer

Your exhibitor area is accessible from the following address: https://event.sialparis.com/2020/en/   Click on the "Log in" button, then enter the e-mail address attached to your registration and your password.

I have lost/forgotten my password for my exhibitor area. How can I get it back? Fermer

Access codes to your exhibitor area are no longer sent to you by e-mail. If you lose or forget your password, simply enter your login and click on "Forgotten password". A new password will then be automatically sent to you by e-mail, to the address of the exhibition manager.

Remember to add the email: [email protected]  to your address book to prevent your new password communication from ending up in the Junk mail category.

Why don't I have any items to buy in my shop? Fermer

You will not be able to order TECHNICAL SERVICES in the shop if you have not been allocated a stand number. The equipped stands do not see any items in my shop (except for invitation cards) because they order from Créatifs even for parking.

Please note: CLOSING OF THE SHOP at the time of set-up for opening in Exhibitors' Reception on site

What is the purpose of the forms on the Exhibitor Area? Fermer

There are 2 types of forms: 1/ The compulsory forms for all exhibitors: the Safety Notice and/or the declaration of machines in operation. EQUIPPED STANDS MUST ALSO COMPLETE IT The other forms will appear in the exhibitors' area once they have been completed

2/ Optional forms: kitchen declaration (if you wish to install a kitchen on your stand), delegation of orders (if you wish to use a decorator, reminder: all orders will be invoiced in the name of the decorator and you cannot view them).

10. Invoicing

I have not received my invoice Fermer

You can find it on your exhibitor section in Financial area > Invoices and payment. If you do not see it, it means that it has not yet been sent to you and will be sent to you as soon as possible by our invoicing department. If you are not the one paying, then you will not have access to the invoices and we advise you to contact directly the company in charge of the payment of your participation.

Where can I find SIAL's banking details? Fermer

You will find SIAL's RIB at the bottom of your invoices.

Quels sont les modes de règlement acceptés? Fermer

Vous pouvez régler par chèque, virement. 
Le paiement en espèces est accepté, ce mode de paiement est directement à voir sur place lors du montage. 
Chèque : 
Il doit être remis à l'ordre de : 
SIAL PARIS 2022
70 avenue du Générale de Gaulle
92058 PARIS LA DEFENSE CEDEX
Virement : 
Les coordonnées bancaires pour effectuer un virement se trouve directement sur votre facture, disponible si besoin directement dans votre espace client > Onglet Espace Financier > Factures & Règlements

Comment se passe la récupération de la tva? Fermer

Pour toutes les informations et démarches concernant une demande de remboursement de la TVA, vous pouvez vous adresser directement à notre représentant fiscal : TEVEA INTERNATIONAL [email protected]

Peut-on payer en plusieurs fois ? Fermer

Oui, pour cela vous devez vous rapprocher de votre commercial ou de notre service comptabilité [email protected] 

Is my order received? and How do I check the contents of my order? Fermer

Go to your exhibitor's area, section Ordered items

How do I cancel my order? You can delete or modify an order in "basket" status. ( The order is not yet validated

How do I cancel my order ? Fermer

For an order already validated, make a request by e-mail to the ADV at [email protected] .
Once the deletion has been made by us, you (as the trade show manager) will receive an email asking you to confirm the deletion (you must accept or refuse the deletion, if you refuse the deletion, the order remains valid)

If the order concerns an article from one of our service providers, the request is also made by email to [email protected] .
Once the deletion has been made, it must be validated by the supplier.
Once validated by the provider, you (as the trade show manager) will receive an email asking you to confirm the deletion.

NOTE: To confirm the deletion, click on "ACCEPT". To refuse the deletion, click on "REFUSE".

How do I change my order? Fermer

The exhibitor can delete or modify an order in "basket" status.

The order is not yet validated) Once the order has been validated by the exhibitor, he cannot delete or modify it. An email must therefore be sent to the ADV: [email protected] . Once the cancellation has been made in the back office, the exhibitor receives an email to confirm the modification.

What are the terms and conditions of the decoration and furniture credit packages? Fermer

Go here: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/boutique/recherche/resultat.htm?Crit_ProductEngine2_V3EVT=x_SousFamille_Produits__x_FamSFam%3AF050

3 sub-sections: - ADDITIONAL FITTING OF TEAM STANDS (Insurance) - FITTING OUT OF BARE STANDS - CLEANING & WASTE REMOVAL". Floral decoration Go here: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/boutique/recherche/resultat.htm?Crit_ProductEngine2_V3EVT=x_SousFamille_Produits__x_FamSFam%3AF110 IT and audiovisual Go here: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/boutique/recherche/resultat.htm?Crit_ProductEngine2_V3EVT=x_SousFamille_Produits__x_FamSFam%3AF070 For all audiovisual matters: AUDIOVISUAL section For all Internet and telephony matters: TELEPHONY & INTERNET The orders of the equipped stands are taken care of by their provider: CREATIF Prices increased by 20% from the beginning of October". Furniture Go here: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/boutique/recherche/resultat.htm?Crit_ProductEngine2_V3EVT=x_SousFamille_Produits__x_FamSFam%3AF080 For all matters concerning the purchase of tables, stools, drink dispensers Orders for equipped stands are taken care of by their provider: CREATIVE Communication tools Go here: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/communication/promotion-communication.htm In this section, the exhibitor can order Communication Tools via his catalogue entry Park services Go here: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/boutique/recherche.htm

- Water, electricity, air section - Parking section - Sling support section Prices increased by 20% from October Orders for equipped stands are taken care of by their provider: CREATIVE Exhibitor services (cleaning, waste removal) Go here: https://event.sialparis.com/2020/espace-exposant/extranet-exposant/accueil/boutique/recherche/resultat.htm?Crit_ProductEngine2_V3EVT=x_SousFamille_Produits__x_FamSFam%3AF050 Mandatory daily cleaning (included with the pitch reservation) including : - floor suctioning - emptying of bins - wiping of counters and furnishings. Optional cleaning (washing of floors, removal of waste, restoration of the site the day before opening, rental of skips, etc.)

11. SIAL Network

Are there any international events planned? Fermer

We will continue to expand our global network to offer regional growth platforms with major annual gatherings in China, Canada, Indonesia, India and the United Arab Emirates. More information on: https://www.sial-network.com

12. Contact our exhibitor hotline

How to contact us? Fermer

The SIAL team is available to answer your queries by phone +33 (0)1 76 77 13 33

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